How do I deposit funds?

Navigate to the Wallet tab, click Deposit, choose your payment method (USDT, USDC, or Bank Transfer), enter the amount, submit your transaction proof, and wait for admin approval.

How long do withdrawals take?

Withdrawals are processed by our compliance team and typically take anywhere between 15 minutes to 24 hours depending on the chosen withdrawal method.

What is the minimum trade amount?

The minimum trade contract amount on Gain EX is $1.00 USD (or equivalent in your selected local currency).

1. User Agreement

By creating an account on Gain EX, you agree to comply with and be bound by these Terms of Service. If you do not agree, you must not use the platform.

2. Trading Risks

Binary options and asset trading involve high financial risk. You should only trade with funds you can afford to lose. Past performance does not guarantee future results.

3. Account Verification

Users are required to verify their identity (KYC) to enable secure withdrawals and secure their accounts. False documentation will lead to immediate freezing.

4. Deposits & Withdrawals

All transactions are processed through authorized payment channels. Payout limits, processing durations, and requirements can vary according to account status and verification level.

5. Prohibited Activities

Any form of system exploitation, automated trading bots, latency manipulation, or coordinate trading is strictly prohibited and results in immediate termination of assets.

Privacy Policy

We respect your privacy. All user information, trading logs, and transaction details are encrypted and securely stored. We never sell your personal data to third parties.

Responsible Trading

Gain EX promotes responsible trading. If you require self-exclusion, please contact our support team to temporarily freeze your account activity.

Security Rules

Users are responsible for safeguarding their login credentials. Multi-accounting, arbitrage trading software, or system exploitation is strictly prohibited.